Shipping Policy
We want your vfour experience to be smooth from start to finish. Here’s everything you need to know about how we ship your order:
UK Shipping
Standard Delivery (3–5 working days):£3.99
Free Delivery on all UK orders over £100
All orders are processed within 1–2 working days. Once shipped, you’ll receive a tracking number via email so you can keep an eye on your delivery.
International Shipping
We currently offer international shipping to selected countries. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
Order Tracking
You’ll receive a shipping confirmation email with your tracking details once your order has left our studio.
Important Notes
- We do not ship on weekends or public holidays.
- Please ensure your shipping address is correct, we’re not responsible for orders delivered to the wrong address due to input errors.
- During high-volume periods (such as drops & pop-ups), delivery times may be slightly extended.
Buy Now, Pay Later – Klarna & Clearpay FAQs
What is Klarna?
Klarna lets you shop now and pay later. You can split your payment into 3 interest-free instalments or choose to pay in 30 days. It's quick, safe, and easy to use at checkout.
What is Clearpay?
Clearpay lets you split your payment into 4 interest-free instalments, taken automatically every 2 weeks. No interest, no fees when you pay on time.
How do I use Klarna or Clearpay on vfour.com?
1. Add your items to the cart
2. Go to checkout
3. Select Klarna or Clearpay as your payment method
4. You’ll be redirected to complete your payment securely
Are there any fees or interest?
Both Klarna and Clearpay are interest-free and have no extra charges as long as you pay on time.
Will I be approved to use Klarna or Clearpay?
Approval depends on factors like your credit profile, order value, and your history with the payment provider. If you’re declined, you’ll still be able to complete your purchase with a different method.
Can I return items I bought with Klarna or Clearpay?
Yes, our normal 14-day returns policy applies. If you return items, your Klarna or Clearpay balance will be updated accordingly once the return is processed.
Who do I contact if I have questions about my Klarna or Clearpay payments?
You’ll need to contact Klarna or Clearpay directly through their app or website. They’ll handle all payment-related queries and updates.